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911 Communications

Public Safety Center

935 Hwy. 69 N.
Forest City, IA 50436
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Contact Information

641-585-2828 ext. 0
641-585-3826 (Fax)


24 hours/day, 365 days/year

911 Communications

Help those in need, serve those who protect, and protect those who serve.

Mission Statement

Winnebago County Communications is dedicated to providing the highest level of service for the public in their time of need. As the vital link between the public and the agencies we dispatch; Police, Fire and EMS, we strive to provide prompt, professional and accurate communication.

Winnebago County Communications sealWinnebago County Communications is located at the Public Safety Center 935 Hwy 69 N. in Forest City, IA.

The Communications Center is the PSAP (Public Safety Answering Point) for 911 calls made within Winnebago County. The Communication Center is responsible for dispatching Winnebago County Sheriff & Deputies, Forest City Police, Fire & Ambulance, Lake Mills Police, Fire & Ambulance, Thompson Fire, Rake Fire & First Responders and Scarville Fire.

The Communications Center also answers the business lines for the Winnebago County Sheriff’s Dept., Forest City Police Dept., and Lake Mills Police Dept. The Communications Center is staffed 24 hours a day, 365 days a year. There are three shifts a day with one dispatcher on duty per shift.

Winnebago County Public Safety Center

Our Team

  • Jennifer Ackerman, Communications Supervisor/911 Coordinator · 641-585-7588
  • Andy Buffington, Communications Director/Emergency Management Coordinator · 641-585-1942

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